

First, go to your PS4’s home screen and select Genshin Impact.Now, for Playstation 4 users, check out the step-by-step guide below to guide you on the process. Finally, tap on the Update button if an update is detected.

After that, tap the Updates tab on the bottom right corner of your screen.On your home screen, tap on the App Store.On the other hand, if you are an iOS user, see the steps below on how to update the game. If available, tap on the Update button beside Genshin Impact to install it.This will trigger the Play Store to check for any update available to the applications installed on your device. After that, tap on the Menu button to view the side menu.First, open the Play Store on your home screen.On Windows, run the game launcher on your system and it should automatically install the updates on the game.įor Android devices, check out the guide below on how to update Genshin Impact. To fix this, simply update the game on your device. It is possible that Genshin’s servers no longer support the version you are running, which explains why it doesn’t load. Problems loading Genshin Impact could also be due to an outdated version of the game. Once the game is closed, go to your home screen again and try to load Genshin Impact. Lastly, hit the O or X button on your Playstation 4 controller to proceed.After that, highlight the Close Application button.On your controller, press and hold the PS button until the Quick Menu appears.After that, flick the game upwards until it is removed from the list.įinally, for Playstation 4 users, check out the guide below on how to do this process. Now, for iOS devices with a Home button, you can view the app switcher by tapping the Home button twice. Locate the game and flick it upwards to stop it from running. Swipe up from the bottom of your display until the application switcher shows. If you are using an iOS device with an all-screen display, accessing the app switcher is similar to Android devices. Now, flick Genshin Impact upwards until it is removed from the list. To open it, swipe upwards from the bottom of your display. Finally, select Genshin Impact and hit the End Task button to close the game.įor Android devices, you can restart the game using the app switcher.

